Taking the worry out of CQC inspection
This year CQC has simplified the inspection regime so that the 96% of GP practices that are already rated good or outstanding get an annual phone call with site visits at up to five-year intervals.
Even so, says former practice business manager Tracy Green, when the time comes for inspection or the annual call, most practice managers will continue to experience some anxiety about the outcome. This can be minimised by getting ready and staying ready, or in other words to make sure that the practice continually meets the standards of safety and good care that the inspection regime exists to enforce. In this week’s podcast Tracy explains what can be done to stay CQC-ready.