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Choosing care is one of life’s most stressful experiences but trusted information can help, finds CQC

27/02/2018

Choosing adult social care in England is one of the biggest sources of stress compared to other key life events, according to a survey of 1,000 people carried out for the Care Quality Commission (CQC).

The findings come as the quality regulator is raising public awareness about how its inspection findings can help support people in making these important decisions.

The survey findings, published on Tuesday 27 February, reveal that seven in ten (70%) adults who were responsible for choosing care in a care home or at home – either for themselves or a loved one – over the last three years have found it more stressful than choosing their child’s nursery or school, or a venue for their wedding or civil partnership.

52% of people surveyed had cited choosing a care home and 31% had cited choosing care at home in their top three most stressful life decisions.

People’s experiences varied across the country, with the highest proportion of people in the North East (60%), Yorkshire and Humber (56%) and the North West and East Midlands (both 54%) saying that choosing a care home was their most stressful life decision.

Unsurprisingly perhaps, these regions are some of those where CQC has found the highest proportion of adult social care services rated as Requires Improvement and Inadequate.

For more information go to the CQC website

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