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Healthwatch NEL Annual Report 2019-20



Our Annual Report for 2019-20 is now available for you to read. 

Last year 2,996 shared their health and social care experience with us, 50% more than last year.

We reached out to 31,330 people. 14,873 people viewed our website, 7424 people engaged with us through social media, and 9033 people engaged with us at community events. 

We published 33 reports about improvements people would like to see with their health and social care, and from this, we made 146 recommendations for improvement. 

Click here to read our report. 



During the COVID-19 pandemic have you been able to maintain contact with your family or friends who live in residential care?