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Your spotlight on local services

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         01472 361 459


Enter & View

As a local Healthwatch we have a statutory power to Enter and View. This is our legal right to visit places that provide publicly funded health or care services, to see and hear how people experience the services.

This gives us the opportunity to:
  • Collect the opinions and experiences of people using these services, their carers or relatives.
  • Talk to staff who are providing care.  
  • See the nature and quality of services.
  • Develop insights and make recommendations to improve care.

We write and publish a report after each visit. Reports are shared with the organisation visited, the Care Quality Commission, commissioners, quality assurers, Healthwatch England and any other relevant partners.  

Enter & View is run by trained volunteers with the support of Healthwatch staff to give a lay persons perspective on that service. Anyone who has an interest in improving health & social care services can become an Enter & View volunteer. All training is provided and you volunteer when best suits you. Please head over to out volunteer page to register your interest by clicking here.

Care Home Enter & View Reports 

Dentist Enter & View Reports 

Hospital Enter & View Reports 

GP Enter & View Reports