Volunteers are crucial to the work of Healthwatch, whether by supporting our staff, engaging with the public at events or even assisting us in Enter & Views and research.

You can help us to reach as many people as possible to share their experiences and views on local services, this will help improve local services or provide information. Along the way you can also learn a great deal and gain new skills and experiences too.

We are always looking for assistance here at Healthwatch and can offer different roles to suit you. Please click here to view our volunteering page. 

Patient visiting will be suspended at Scunthorpe, Grimsby and Goole hospitals as of Wednesday 25th March, with the following exceptions:

• Visiting patients who are at the end of their life
• Birthing Partner
• One parent visiting a child

If you fall into one of the above categories, please:

• Avoid coming to the hospital if you are unwell, have a persistent cough or fever, or any cold/flu symptoms.
• Wash your hands as SOON as you enter a ward or unit.
• Follow all additional measures requested by staff.

For more information, please click here.

From Wednesday 1st April 2020 all patients or people nominated on behalf of a patient will have to order prescriptions directly from their GP Practice. Patients will no longer be able to order from their pharmacy. 

If you already collect your medicine from the pharmacy or have your medicine delivered, you can continue to do so. If you already order your prescriptions via your GP Practices, you can continue to do so and this change will not affect you.

You can also do this via the NHS App or ask a member of staff within your GP Practice about their online services.

Sometimes things do not always go to plan when using health & social care services. This is why we have decided to put some information together about services in the area that can help with any complaints or concerns you may have with the treatment you have received. Please click here to view.

As always, if you need any further information or advice than please get in touch with us and phone us on 01472 361 459. 

Here at Healthwatch, we want to hear about all experiences, whether they're good, bad or somewhere inbetween. It's no secret that compliments are just as important as complaints and highlighting what services are doing well is so important. That way, they can do more of it! Anything you have to say, no matter how small, could make a big difference. Your voice really does count. Our local NHS services need your help. Maybe a nurse gave you some reassurance when you felt anxious? Maybe a dentist made you smile? These dedicated members of staff deserve some recognition for going the extra mile. 

Please get in touch and share your experiences with us. You can do this via twitter, facebook, email, telephone, or in person!

Healthwatch is an independent consumer champion created to gather and represent the views of the public.

Healthwatch works at both the national and local level and makes sure the views of the public and people who use services are taken into account by providers. 

We gather your views and experiences about local healthcare and use them to show services what they are doing well and where they could improve.