Background

During our engagement within GP Practices, members of the public said to the Healthwatch Staff Team that they were unsure of the services that were on offer at their GP Practice. Patients were also unsure of the enhanced summary care records and the digital systems that allow you to book appointments and prescriptions.

What We Did

With this information we decided to put together GP Directories, for each GP Practice in the area, which would contain this information for patients. This information is available in hard copies in GP Practices and via our website.

You can view the directory for you GP by clicking here. 

Humber, Coast and Vale Health and Care Partnership leaders welcomed the publication of a Healthwatch public engagement report ‘What would you do?’ this week.

In 2018, the government announced that the NHS’ budget would be increased by £20 billion a year. In January 2019, the NHS published a long term plan which covers certain priorities that the NHS will focus on over the next 10 years.

The “what would you do” Campaign ran by local Healthwatch across Humber, Coast and Vale including Healthwatch York, North Yorkshire, East Riding of Yorkshire, North Lincolnshire, North East Lincolnshire and Hull captured over 2000 responses on what local people want to see delivered locally across the region. Two surveys and 12 focus groups were ran to find out what people thought worked well and were things could be better.

Click here to read the full press release.

Our Annual Report for 2018-19 is now available!

Please click the download button below to view. 

Here at Healthwatch, we want to hear about all experiences, whether they're good, bad or somewhere inbetween. It's no secret that compliments are just as important as complaints and highlighting what services are doing well is so important. That way, they can do more of it! Anything you have to say, no matter how small, could make a big difference. Your voice really does count. Our local NHS services need your help. Maybe a nurse gave you some reassurance when you felt anxious? Maybe a dentist made you smile? These dedicated members of staff deserve some recognition for going the extra mile. 

Please get in touch and share your experiences with us. You can do this via twitter, facebook, email, telephone, or in person!

The North East Lincolnshire Access Pathway was introduced in the local area in April 2018. The Access Pathway is intended to support children aged birth to 19 years where their broader needs around communication and interaction, cognition, and learning & social, emotional and mental health difficulties need support. The aim of the Access Pathway is to provide a multi-modal model of care which considers a holistic approach rather than a single agency working in isolation. Such an approach aims to consider a wider range of services and support to meet individual need. For instance the pathway will consider the social needs alongside the clinical needs of a child and not either in isolation.

In July 2018, Ofsted and the Care Quality Commission (CQC) conducted a joint inspection within North East Lincolnshire to judge the effectiveness of the area in implementing the disability and special educational needs reforms as set out in the Children and Families Act 2014.

Click here to read the full report.

Healthwatch is an independent consumer champion created to gather and represent the views of the public.

Healthwatch works at both the national and local level and makes sure the views of the public and people who use services are taken into account by providers. 

We gather your views and experiences about local healthcare and use them to show services what they are doing well and where they could improve.